Support

Need help, found a bug, or have feedback? Email us at support@dobudex.com and we'll get back to you as soon as we can.

Common questions

How do I delete my account and data?

In the app, open your profile / settings and choose to delete your account (or "delete guest data" if you're playing as a guest). This removes your profile, scans, photos, and any stored locations. See our Privacy Policy for details.

How do I manage or cancel my subscription?

Subscriptions are billed through the App Store. Open your device Settings → your name → Subscriptions to manage or cancel.

A scan was identified incorrectly.

Identifications are generated by AI and aren't perfect. You can re-scan, and each animal's range and details come from public biodiversity data.

Attribution

Species range maps are derived from the iNaturalist Open Range Map Dataset, used under the CC BY license.